Accessibility

Guest Accessibility information

For your own safety, you must be able to meet any ride requirements and maintain the proper riding position to experience some of our attractions. We recommend that guests with cognitive or physical disabilities acquaint themselves with our facilities by:

Observing our park map

Looking into our specific ride requirements found on our website

Contacting Guest Services for more information or clarification

Ultimately, guests must be able to demonstrate a willingness and ability to comply with verbal and written rider requirements.

To maximise the experience of every guest, we encourage an open dialogue between guests and staff. This way, we are able to accommodate and assist guests as required, where possible.

 

Parking

Accessible parking is available close to our entry gates for those with a Disability Parking Permit. These spaces are clearly marked and as close to the entrance as possible for your convenience. On a busy day, these may be occupied if you arrive later in the day. In this case, we suggest you ask one of our car park attendants for assistance, so you can drop off members of your party closer to the entry gates.

 

Food at Funfields

The park’s food and beverage outlets offer a variety of food options suitable for various dietary or religious requirements. Our Café and pizza bar, Refresh ice cream shop, and Paradise Palms Beach Club Café and Bar are all wheelchair accessible.

 

Wheelchairs

All pathways throughout Funfields Themepark are wheelchair accessible. However, it is important to note that with the natural slope of the land, assistance may be required to access the top end of the park. We also offer a limited number of complimentary wheelchairs should you require one. A $100 deposit is required, and we strongly recommend pre-booking with Guest Services.

Though all areas of the park are wheelchair accessible, we are unable to offer special entrance or access points on many rides, due to the manufacture requirements. If you are capable of accessing a ride with assistance, never hesitate to ask one of our team members if a ride is suitable.

All our water-play areas and pools (Amazonia Falls, Birdy Cove, Volcano Beach and Lava Lagoon) have zero-depth entry to allow wheelchair access.

 

Guide, Hearing and Assistance Dogs

Accredited service animals are welcome in the park; however, they must wear their working vest that identifies their role at all times. They are not permitted on any of our attractions.

 

Restrooms

Around the park, we have both ambulant toilets and accessible toilets for guests who require wheelchairs. These include accessible showers.

Physical Conditions

Rider requirements are established by the manufacturers of our rides. This means that in some circumstances, there may be attractions that are inaccessible due to safety reasons.

Riders must be able to safely enter and exit the attraction.

Guests must be able to maintain the appropriate riding position through the duration of the ride.

Any prosthetics must not pose a danger to the patron themselves, others, the ride vehicle or the attraction surface (to maintain a safe riding surface for guests).

Guests wearing prosthetic devices may be required to cover any exposed metal with padded material OR remove the prosthetic where possible.

Guests with casts, braces or walking boots may be restricted from riding certain attractions where the cast or brace may keep you from maintaining the proper riding posture, or present a hazard to the Guest or others.

Guests wearing glasses may be asked to remove them prior to entering a ride (See our specific ride requirements).

Pregnancy

Guests who are pregnant may be unable to ride many of our rides. For this reason, we offer discounted ticket prices to account for the reduced capacity to experience all we have to offer.