Guests with a disability may consider visiting the park with someone who can physically assist them if necessary. Guests who produce a Companion card (http://www.companioncard.gov.au/) are entitled to one (1) free of charge companion ticket so that they may provide care and support during the visit. Please contact our Guest Services team on (03) 9716 1078 before visiting with any questions.
When using a Companion or Carers Card, the cardholder will receive a Red Wrist Band throughout their visit. This wristband informs our staff that additional assistance or restrictions on certain rides may be required.
The cardholder is required to purchase an entry ticket based on their height. The companion, accompanying the Companion cardholder, is entitled to enter free of charge and does not need to purchase a separate ticket.
It’s important to ensure that both the cardholder and the Companion Card are present on the day of your visit to ensure free entry for the companions.
When using a Carers Card, the card holder will require to purchase an entry ticket based on their height, and their Carer will be required to purchase a discounted ticket of $42.